- Make sure that the country of residence is correctly selected in the user’s data section;
- Clear your cache and cookies in your browser. If the problem persists, try repeating in another browser;
- Make sure the password is correct (the bank sends it to the mobile phone number).
Alternative: replenish the electronic wallet of any of the permitted payment services with a bank card. Then deposit funds from the wallet to the internal trading account of the platform.
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